@import "https://fonts.googleapis.com/css2?family=Outfit:wght@300;400;500;600;700;800;900&family=Space+Grotesk:wght@300;700;900&display=swap";:root{--bg-primary:#f6f6f6;--bg-secondary:#fff;--text-primary:#1f2937;--text-secondary:#6b7280;--accent-primary:#dc2626;--accent-hover:#b91c1c;--border-color:#e5e7eb;--shadow-sm:2px 2px 5px #00000005, -2px -2px 5px #fff;--shadow-md:5px 5px 10px #0000000d, -5px -5px 10px #fff;--shadow-lg:10px 10px 20px #0000000d, -10px -10px 20px #fff;--shadow-inset:inset 3px 3px 6px #00000008, inset -3px -3px 6px #fff;--input-bg:#f9fafb;--input-border:#e5e7eb;--input-focus:#dc2626;--danger-primary:#ef4444;--success-primary:#10b981;--warning-primary:#f59e0b}[data-theme=dark]{--bg-primary:#353535;--bg-secondary:#18181b;--text-primary:#f9fafb;--text-secondary:#9ca3af;--accent-primary:#ef4444;--accent-hover:#f87171;--border-color:#374151;--shadow-sm:2px 2px 5px #0003, -2px -2px 5px #ffffff05;--shadow-md:5px 5px 10px #0000004d, -5px -5px 10px #ffffff0d;--shadow-lg:10px 10px 20px #0006, -10px -10px 20px #ffffff0d;--shadow-inset:inset 3px 3px 6px #0000004d, inset -3px -3px 6px #ffffff0d;--input-bg:#27272a;--input-border:#3f3f46;--danger-primary:#f87171;--success-primary:#34d399;--warning-primary:#fbbf24}*{box-sizing:border-box;margin:0;padding:0}body{color:var(--text-primary);background-color:var(--bg-primary);flex-direction:column;min-height:100vh;font-family:Outfit,system-ui,sans-serif;font-weight:400;line-height:1.5;transition:background-color .3s,color .3s;display:flex}h1,h2,h3,h4,h5,h6,.font-mono{font-family:Outfit,system-ui,sans-serif;font-weight:600}#root{flex-direction:column;flex-grow:1;display:flex}button{cursor:pointer;border:none;border-radius:8px;outline:none;font-family:Outfit,system-ui,sans-serif;font-weight:500}a{color:var(--accent-primary);text-decoration:none;transition:color .2s}a:hover{text-decoration:underline}@keyframes 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rotate_fb0a9b{to{transform:rotate(360deg)}}.login-minimal-split{width:100%;height:100vh;font-family:Outfit,system-ui,sans-serif;display:flex;position:relative;overflow:hidden}.minimal-left-panel{background-color:var(--bg-primary);flex:1;justify-content:center;align-items:center;padding:40px;display:flex}.minimal-brand-content{max-width:480px}.minimal-brand-icon{color:var(--accent-primary);margin-bottom:24px}.minimal-brand-title{letter-spacing:-3px;text-align:center;margin-bottom:24px;font-size:72px;line-height:1.1}.font-light{color:var(--text-secondary);font-weight:300}.font-bold{color:var(--accent-primary);font-weight:900}.minimal-right-panel{background-color:var(--bg-secondary);z-index:10;flex:1;justify-content:center;align-items:center;padding:40px;display:flex;box-shadow:-20px 0 40px #00000005}.minimal-form-wrapper{width:100%;max-width:380px}.login-step-wrapper{min-height:220px;position:relative}.field-wrapper{position:relative}.loading-overlay{z-index:10;justify-content:center;align-items:center;display:flex;position:absolute;inset:0}.form-title{color:var(--text-primary);letter-spacing:-1px;text-align:left;margin-bottom:6px;font-size:24px;font-weight:700}.form-subtitle{color:var(--text-secondary);text-align:left;margin-bottom:20px;font-size:14px}.modern-form{flex-direction:column;gap:16px;display:flex}.input-container{width:100%;position:relative}.input-icon{color:var(--text-secondary);position:absolute;top:50%;left:16px;transform:translateY(-50%)}.modern-input{width:100%;color:var(--text-primary);background:var(--input-bg);border:1px solid var(--input-border);border-radius:12px;outline:none;padding:14px 16px 14px 44px;font-size:14px;transition:all .2s}.modern-input:hover{border-color:var(--input-border)}.modern-input:focus{border-color:var(--input-border);outline:none}.modern-input::placeholder{color:#9ca3af}.otp-container{justify-content:space-between;gap:8px;margin-bottom:12px;display:flex}.modern-otp-input{text-align:center;width:44px;height:50px;color:var(--text-primary);background:var(--input-bg);border:1px solid var(--input-border);border-radius:12px;font-family:inherit;font-size:20px;font-weight:600;transition:all .2s}.modern-otp-input:hover{border-color:var(--input-border)}.modern-otp-input:focus{border-color:var(--input-border);outline:none}.modern-primary-btn{color:#fff;background:var(--accent-primary);cursor:pointer;border:none;border-radius:12px;justify-content:center;align-items:center;width:100%;padding:14px;font-size:14px;font-weight:600;display:flex}.modern-primary-btn:hover:not(:disabled){background:var(--accent-hover)}.modern-primary-btn:disabled{opacity:.6;cursor:not-allowed}.btn-icon-right{margin-left:8px}.btn-icon-left{margin-right:8px}.modern-secondary-btn{width:100%;color:var(--text-primary);background:var(--input-bg);border:1px solid var(--input-border);cursor:pointer;border-radius:12px;justify-content:center;align-items:center;padding:14px;font-size:14px;font-weight:600;display:flex}.modern-secondary-btn:hover{background:var(--border-color)}.button-group{flex-direction:row-reverse;gap:12px;display:flex}.button-group>button{flex:1}.resend-wrapper{text-align:center;color:var(--text-secondary);margin-top:32px;font-size:14px}.resend-btn{color:var(--accent-primary);cursor:pointer;background:0 0;border:none;margin-left:4px;padding:0;font-weight:600}.resend-btn:hover{text-decoration:underline}.theme-toggle-btn{background:var(--input-bg);border:1px solid var(--input-border);width:48px;height:48px;color:var(--text-primary);cursor:pointer;z-index:100;border-radius:50%;justify-content:center;align-items:center;transition:all .2s;display:flex;position:absolute;top:32px;right:32px}.theme-toggle-btn:hover{background:var(--border-color);transform:rotate(15deg)}@media (width<=900px){.login-minimal-split{flex-direction:column}.minimal-left-panel{align-items:flex-start;padding:60px 40px}.minimal-brand-title{font-size:48px}.minimal-right-panel{box-shadow:none}}.dashboard-layout{background-color:var(--bg-primary);width:100vw;height:100vh;color:var(--text-primary);font-family:Outfit,system-ui,sans-serif;display:flex;position:relative;overflow:hidden}.minimal-sidebar{background-color:var(--bg-secondary);border-right:1px solid var(--border-color);z-index:50;white-space:nowrap;flex-direction:column;width:260px;height:100%;padding:32px 24px;transition:transform .3s,opacity .3s;display:flex;position:absolute;top:0;left:0;overflow:hidden}.minimal-sidebar.collapsed{opacity:0;pointer-events:none;transform:translate(-100%)}.sidebar-header{margin-bottom:16px}.sidebar-brand{color:var(--text-primary);letter-spacing:-1px;font-size:24px;font-weight:800;line-height:1.1}.sidebar-nav{flex-direction:column;flex:1;gap:8px;display:flex}.nav-group-title{color:var(--text-secondary);text-transform:uppercase;letter-spacing:.5px;margin-top:5px;margin-bottom:8px;font-size:12px;font-weight:600}.nav-item{color:var(--text-secondary);cursor:pointer;text-align:left;background:0 0;border:none;border-radius:12px;align-items:center;padding:12px 16px;font-size:14px;font-weight:500;transition:all .2s;display:flex}.nav-item:hover{background-color:var(--input-bg);color:var(--text-primary)}.nav-item.active{background-color:var(--accent-primary);color:#fff}.nav-icon{align-items:center;margin-right:12px;display:flex}.dashboard-main{background-color:var(--bg-primary);flex-direction:column;flex:1;min-height:0;display:flex}.minimal-topnav{border-bottom:1px solid var(--border-color);background-color:var(--bg-secondary);z-index:5;justify-content:space-between;align-items:center;height:72px;padding:0 32px;display:flex;position:relative}.search-container{border:1px solid var(--input-border);background:0 0;border-radius:12px;align-items:center;width:320px;height:40px;padding:0 16px;transition:all .2s;display:flex}.search-container:hover,.search-container:focus-within{background:var(--input-bg)}.search-icon{color:var(--text-secondary)}.nav-search{box-shadow:none!important;background:0 0!important;border:none!important;height:100%!important;padding:0 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td{border-bottom:none}.modern-table tbody tr:hover{background-color:var(--input-bg)}.ticket-id{color:var(--text-primary);font-weight:600}.status-badge{letter-spacing:.3px;border-radius:20px;align-items:center;padding:6px 12px;font-size:12px;font-weight:600;display:inline-flex}.status-active{color:#10b981;background-color:#10b9811a}.status-resolved{color:#ef4444;background-color:#ef44441a}.status-neutral{background-color:var(--input-bg);color:var(--text-secondary)}.status-success{color:#10b981;background-color:#10b9811a}.modal-overlay{-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);z-index:1000;background-color:#0006;justify-content:center;align-items:center;width:100vw;height:100vh;display:flex;position:fixed;top:0;left:0}.minimal-modal{background-color:var(--bg-primary);border:1px solid var(--border-color);border-radius:24px;flex-direction:column;width:90%;max-width:540px;padding:32px;display:flex;box-shadow:0 20px 40px #0000001a}.modal-header{justify-content:space-between;align-items:center;margin-bottom:24px;display:flex}.modal-header h4{color:var(--text-primary);margin:0;font-size:20px;font-weight:700}.close-btn{background:var(--input-bg);color:var(--text-secondary);cursor:pointer;border:none;border-radius:50%;justify-content:center;align-items:center;width:32px;height:32px;font-size:14px;font-weight:700;transition:all .2s;display:flex}.close-btn:hover{background-color:var(--danger-primary);color:#fff}.minimal-form{flex-direction:column;gap:20px;display:flex}.modal-footer{margin-top:12px}.chat-history-container::-webkit-scrollbar{width:6px}.chat-history-container::-webkit-scrollbar-track{background:0 0}.chat-history-container::-webkit-scrollbar-thumb{background-color:var(--border-color);border-radius:10px}.minimal-action-btn{background:var(--bg-secondary);border:1px solid 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var(--input-border);border-radius:12px;outline:none;padding:14px 16px;font-family:inherit;font-size:14px;transition:all .2s}.standard-input:focus{border-color:var(--accent-primary)}.standard-input::placeholder{color:#9ca3af}select.standard-input{appearance:none;cursor:pointer;background-image:url("data:image/svg+xml;charset=UTF-8,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%239ca3af' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3e%3cpolyline points='6 9 12 15 18 9'%3e%3c/polyline%3e%3c/svg%3e");background-position:right 16px center;background-repeat:no-repeat;background-size:16px;padding-right:40px}input[type=file].standard-input{color:var(--text-secondary);padding:6px}input[type=file].standard-input::file-selector-button{background-color:var(--bg-secondary);color:var(--text-primary);border:1px solid var(--input-border);cursor:pointer;border-radius:8px;margin-right:12px;padding:6px 12px;font-family:inherit;font-size:13px;font-weight:500;transition:all .2s}input[type=file].standard-input::file-selector-button:hover{background-color:var(--input-border)}.loading-overlay{background:var(--bg-overlay,#ffffff1a);z-index:10;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);border-radius:inherit;justify-content:center;align-items:center;display:flex;position:absolute;inset:0}.form-loading-state{opacity:.4;pointer-events:none;filter:blur(2px);transition:all .3s}.floating-ticket-btn{background-color:var(--accent-primary);color:#fff;cursor:pointer;z-index:1000;border:none;border-radius:30px;padding:12px 24px;transition:background-color .2s;position:fixed;bottom:24px;left:24px;box-shadow:0 4px 12px #00000026}.floating-ticket-btn:hover{background-color:var(--accent-hover)}.floating-ticket-btn svg{transition:transform .3s}.floating-ticket-btn:hover svg{transform:rotate(90deg)scale(1.1)}.ticket-modal-overlay{z-index:2000;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#0006;justify-content:center;align-items:center;width:100%;height:100%;display:flex;position:fixed;top:0;left:0}.ticket-modal-content{background-color:#f8f9fa;border-radius:24px;width:90%;max-width:550px;padding:32px;box-shadow:0 20px 40px #0000001a}.ticket-modal-header{justify-content:space-between;align-items:center;margin-bottom:24px;display:flex}.ticket-modal-header h3{color:#1f2937;margin:0;font-size:22px;font-weight:800}.ticket-modal-header .close-btn{color:#6b7280;cursor:pointer;background:#f3f4f6;border:none;border-radius:50%;justify-content:center;align-items:center;width:32px;height:32px;display:flex;box-shadow:0 1px 3px #0000000d}.ticket-modal-header .close-btn:hover{color:#1f2937;background:#e5e7eb}.ticket-label{color:#374151;margin-bottom:8px;font-size:14px;font-weight:500;display:block}.ticket-input{box-sizing:border-box;color:#1f2937;background:#fff;border:1px solid #e5e7eb;border-radius:12px;outline:none;width:100%;padding:12px 16px;font-family:inherit;font-size:14px;transition:border-color .2s}.ticket-input:focus{border-color:var(--accent-primary)}.ticket-input::placeholder{color:#9ca3af}.custom-file-upload{box-sizing:border-box;background:#fff;border:1px solid #e5e7eb;border-radius:12px;align-items:center;width:100%;padding:8px;display:flex}.upload-btn{color:#1f2937;pointer-events:none;background:#fff;border:1px solid #e5e7eb;border-radius:8px;margin-right:12px;padding:6px 12px;font-size:13px;font-weight:600}.upload-text{color:#6b7280;font-size:14px}.ticket-modal-footer{gap:16px;margin-top:32px;display:flex}.ticket-btn-cancel{color:#1f2937;cursor:pointer;background:#fff;border:1px solid #e5e7eb;border-radius:12px;flex:1;padding:14px;font-size:14px;font-weight:700;transition:background-color .2s}.ticket-btn-cancel:hover{background:#f9fafb}.ticket-btn-submit{background:var(--accent-primary);color:#fff;cursor:pointer;border:none;border-radius:12px;flex:1;padding:14px;font-size:14px;font-weight:700;transition:background-color .2s}.ticket-btn-submit:hover{background:var(--accent-hover)}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}@keyframes pulse-dot{0%{transform:scale(.95);box-shadow:0 0 #2563ebb3}70%{transform:scale(1);box-shadow:0 0 0 6px #2563eb00}to{transform:scale(.95);box-shadow:0 0 #2563eb00}}